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SHIPPING & RETURNS

SHIPPING POLICY

When will I Receive my Order?

Once your order is received it will processed within the next 3 business days.  Our goal is to make sure every order is processed and packed with love to make sure it is perfect when you receive it.  Depending on the shipping you select, you should receive your order within 2-7 days from the day it is shipped.  You'll receive an email with the shipping details and tracking information. 

​What if an Item is Out of Stock?

If any of our Handcrafted items are out of stock, we will contact you with an estimated shipping date.  Products vary on the amount of time they take to make and cure.  

How Much Is Shipping?

We charge you what we pay for shipping, nothing more!  The shipping rates are determined by weight and size of package.  Retail orders of $50 or more ship FREE!

RETURN & EXCHANGE POLICY

Return Policy

Because of the nature of bath and body products we cannot accept returns.
However, if anything in your order is damaged, missing or incorrect please contact us info@greenvalleysoap.com so we can make it right.

Refunds
If a refund is warranted, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund to your account.

You can always contact us for any questions at info@greenvalleysoap.com

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