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TERMS & CONDITIONS

REGISTERED ACCOUNTS

If you register an account with us you will be able to access your purchase history, view your delivery tracking number, and begin collecting reward points in our loyalty rewards program. Please note we do not hold your card details. See how we handle your personal information in our Privacy Policy below.

Privacy & Safety

PRIVACY & SAFETY

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to your name or email (“Personal Information”). We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contacts with you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number listed on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

  • Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third-party services such as Google Analytics that collect, monitor and analyze this.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Storing and Transferring Your Personal Information

Security | The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

International Transfers of your Personal Information | The personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in where we and our third-party service providers have operations. If you are located in the European Union (“EU”), your personal information will be processed outside of the EU including in the United States; these international transfers of your personal information are necessary for the performance of our agreement with you in order to provide the Services.

Your Rights in Respect of Your Personal Data

This section applies if you are located in the EU.

In accordance with applicable privacy law, you have the following rights in respect of your personal information that we hold:

  • Right of access and portability | The right to obtain access to and to receive your personal information.

  • Right to rectification | The right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete.

  • Right to erasure | The right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed.

  • Right to restriction | The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information.

  • Right to object | The right to object, on grounds relating to your particular situation, to the processing of your personal information, and to object to the processing of your personal information for direct marketing purposes, to the extent it is related to such direct marketing.

If you wish to exercise one of these rights, please contact us using the contact details at the end of this Privacy Policy.

You also have the right to lodge a complaint to your local data protection authority. Further information about how to contact your local data protection authority is available at https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.

Changes To This Privacy Policy

This Privacy Policy is effective as of 03/15/2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

WHOLESALE INQUIRIES

Interested in carrying Green Valley Soap products at your retail location?  We would love to work with you!  To be considered, please email us at info@greenvalleysoap.com  with your retail details.

Important note: To be considered as a Green Valley Soap retailer, you must be selling products directly to customers.  Although we are happy to consider website only retailers, we do not sell to those who are selling on third-party platforms including Amazon, Etsy, eBay, Facebook, Facebook Marketplace, etc.  

Minimum Order: $150 - excludes shipping / Minimum Reorder: $100 - excludes shipping

All Retail partners are required to provide a valid business tax ID 

Samples are available at a small charge which will be credited toward an opening order

Payment is required upon order placement. 

All orders ship via UPS Ground. Point of origin for shipping is Bristol, VA

Please understand that we are handcrafting all of our products.  We aim for an 8-10 day turn around but that can vary widely depending on the time of year, holiday volume and other circumstances.   

As we approach holidays, please be aware that UPS and USPS may experience delays in delivery due to increased volume.

If you have any other questions, feel free to email us anytime: info@greenvalleysoap.com.  Thank You!

PAYMENT METHODS

All Major Credit Cards    |    Debit Cards    |    PayPal    |    Apple Pay

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